We answer your questions!
Our customer service will be happy to help you with questions and queries that you cannot find an answer to here.
Orders
Orders, discount codes and gift certificates.
Returns
Returns, exchanges and complaints.
Payment
Questions about credit card payment and vouchers.
Delivery & Shipping
Delivery time, tracking packages and Leveranstid, shipping areas.
Products
Contact
Sustainability
Would you like to contact us?
Our customer service team will be happy to help you with questions and queries about your order and products. If your question is about an order you have already placed, please include your order number in your e-mail.
Phone: Call +46 (0) 480 - 940 00
Monday 10AM - 3PM CET (UTC+2)
Tuesday - Friday 10AM - 11.30AM CET (UTC+2)
The phones are closed at lunchtime monday 11.30 - 12.00 CET (UTC+2)
E-mail: [email protected]
Guides
How do you choose the right products to have a great outdoor stay? Here we have collected a number of guides and articles that help you choose.
Hållbarhet by Outnorth
Vårt mål är att få fler människor att vistas utomhus och då måste vi också göra vår del för att alla ska kunna fortsätta med det.